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Supply Chain

Fix the flow from demand to delivery.

Gemba works across planning, suppliers, procurement, inventory, warehouse, logistics and customer commitments to identify where material, information and decisions are creating delay, excess cost or service risk.

See Supply Chain Outcomes

A supply-chain problem rarely stays in one function.

What You See

  • 01Stockouts despite inventory
  • 02Emergency buying
  • 03Slow-moving stock
  • 04Material moves too slowly
  • 05Dispatch delays
  • 06Customer commitments drift

The Question to Ask

Is the right inventory available at the right point?
Where did planning lose visibility?
Why was this inventory created or retained?
Where is time being lost in storage, search or hand-off?
Where is information or material waiting?
Are sales, production, inventory and dispatch working from the same status?

Local improvements can move the problem somewhere else.

A purchasing decision affects inventory. Inventory affects production. Production affects dispatch. Dispatch affects customer service. Gemba looks at the operating relationship before changing one part of the chain.

01

Demand

02

Plan

03

Source

04

Store

05

Make

06

Move

07

Serve

Improve the chain around the flow.

Planning & Replenishment

Align demand, material requirements, inventory and production needs so replenishment follows the operation rather than firefighting.

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Procurement & Supplier Performance

Improve supplier coordination, purchasing discipline, commitment visibility and exception handling before shortages reach production.

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Inventory & Working Capital

Reduce the gap between what is being held and what the operation actually needs to protect availability and cash.

Warehouse & Material Flow

Improve storage logic, inventory accuracy, movement, replenishment and the time material spends between receiving and use.

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Logistics & Dispatch

Strengthen dispatch planning, transporter coordination, shipment visibility and delivery closure.

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Order & Customer Service

Keep customer commitments, actual order status, production readiness and dispatch information aligned.

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When the process needs a system behind it.

Procurement Management

Requisitions, approvals, supplier coordination and purchase order visibility.

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Warehouse Management (WMS)

Receiving, put-away, inventory, picking and dispatch with live stock visibility.

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Logistics Management

Dispatch, transporter coordination, shipment status and proof of delivery.

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Order / Customer Service

Structured order/service workflow, status, ownership and SLA visibility.

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Case Studies

Measure supply-chain change in service, inventory, speed and cost.

Trusted by Industry
500+

Industrial Businesses Across 3 Continents