Supply Chain
Fix the flow from demand to delivery.
Gemba works across planning, suppliers, procurement, inventory, warehouse, logistics and customer commitments to identify where material, information and decisions are creating delay, excess cost or service risk.
A supply-chain problem rarely stays in one function.
- Stockouts despite inventory
- Emergency buying
- Slow-moving stock
- Material moves too slowly
- Dispatch delays
- Customer commitments drift
- Is the right inventory available at the right point?
- Where did planning lose visibility?
- Why was this inventory created or retained?
- Where is time being lost in storage, search or hand-off?
- Where is information or material waiting?
- Are sales, production, inventory and dispatch working from the same status?
Local improvements can move the problem somewhere else.
A purchasing decision affects inventory. Inventory affects production. Production affects dispatch. Dispatch affects customer service. Gemba looks at the operating relationship before changing one part of the chain.
01
Demand
02
Plan
03
Source
04
Store
05
Make
06
Move
07
Serve
Improve the chain around the flow.
Planning & Replenishment
Align demand, material requirements, inventory and production needs so replenishment follows the operation rather than firefighting.
ExploreProcurement & Supplier Performance
Improve supplier coordination, purchasing discipline, commitment visibility and exception handling before shortages reach production.
ExploreInventory & Working Capital
Reduce the gap between what is being held and what the operation actually needs to protect availability and cash.
Warehouse & Material Flow
Improve storage logic, inventory accuracy, movement, replenishment and the time material spends between receiving and use.
ExploreLogistics & Dispatch
Strengthen dispatch planning, transporter coordination, shipment visibility and delivery closure.
ExploreOrder & Customer Service
Keep customer commitments, actual order status, production readiness and dispatch information aligned.
ExploreWhen the process needs a system behind it.
Procurement Management
Requisitions, approvals, supplier coordination and purchase order visibility.
ExploreWarehouse Management (WMS)
Receiving, put-away, inventory, picking and dispatch with live stock visibility.
ExploreLogistics Management
Dispatch, transporter coordination, shipment status and proof of delivery.
ExploreOrder / Customer Service
Structured order/service workflow, status, ownership and SLA visibility.
ExploreMeasure supply-chain change in service, inventory, speed and cost.
Industrial Businesses Across 3 Continents