Tag Archives: 5S

Total Quality Management (TQM)

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Let us first understand what is TQM and after that we will look into its 4 major pillars which helps us in TQM for achieving desired results.

Total = Made up of the whole.
Quality = Degree of excellence of a product or service provides.
Management = Art of Planning, Organizing, Controlling etc.

TQM can be further divided into 3 parts as follows

System = All persons of all divisions at every stratum.
Method = In methods there are different tools and methods which are used to
achieve desired result such as Kaizen, QC Circle, 5S, TPM, MSA, OEE etc.
Purpose = Purpose can be any of the following from (QCDSME).
▪ Q: Quality improvement
▪ C: Cost reduction
▪ D: Delivery execution
▪ S: Safety maintenance
▪ M: Morale boosting
▪ E: Environmental protection

TQM can be defined as a management approach for an organization, centred on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society. And the main motive of TQM is to “Do the right things right the first time, every time”

❖ 4 Pillars of TQM

  1. Customer Focus: Studying customer needs, gathering customer requirements, and measuring and managing customer satisfaction. Customer satisfaction is seen as the company’s highest priority. The company believes that it will only be successful if its customers are satisfied.
  2. Process Management: Develop a production process that reduce the product variations. Applying the same process; the same product should be produces with the same level of quality every time. Teams are process-oriented, and interact with their internal customers to deliver the required results. Management’s focus is on controlling the overall process, and rewarding teamwork.
  3. Employee Empowerment: TQM environment requires a committed and well trained work force that participates fully in quality improvement activities. Ongoing education and training of all employees supports the drive for quality.
  4. Continuous Improvement: TQM recognizes that product quality is the result of process quality. As a result, there is a focus on continuous improvement of the company’s processes. This will lead to an improvement in process quality. In turn this will lead to an improvement in product quality. Measurement and analysis id the tool that has been used for that

 

Article By.

Dhavalkumar Gohel

5S An Opportunity

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5S is a methodology that helps in organizing our workplace and ensures that work is performed efficiently, effectively and more importantly in a safe environment. This helps in making our work environment secure, non- hazardous and improves communication and discipline between the workers.

5S consists of 5 terms that define the whole methodology of this process.

 

 

 

 

 

 

 

1S – Seiri(Sorting)

This term involves sorting out the required and non- required items of our workplace. After this Red tags are assigned to the periodically used or non-required items and a separate place is allotted to the Red Tag material called as Red tag area. This helps in improving the space utilization and also results in monetary

2S – Seiton(Set in Order)

According to this term “Everything must have its place and Everything must be at its place”. In this process we define and fix the layout of the work area and arrange everything in order that reduces search time/waiting time, helps in faster movement

3S – Seiso(Shine)

This term means to keep our working environment clean. This helps to detect leakages if any, provides a hygienic and safe working environment and improves working efficiency. It involves of providing cleaning check lists, CLIT checklists etc. to ensure cleaning action is being carried out regularly and timely.

4S – Seiketsu (Standardize)

In this method Standard Operating Procedures (SOPs) are created for more visual display, engagement of the It helps to assign regular tasks, create schedules and enforce instructions so that the activities become daily life routine. It helps in uniform implementation of 1S, 2S and 3S in the organization.

5S – Shitsuke (Sustain)

Sustain means to ensure discipline throughout the implementation of 5S. It is the centre of the whole 5S process and unless it is carried out perfectly by the work force of the organization 5S cannot be implemented. It involves keeping a record of the improvement and analyse the loop holes for which 5S is not getting implemented. Here a 5S audit is done and score is provided to each zone that helps to understand where the particular organization or area stands in terms of 5S.

 

Article by

Taksh Agarwal